FAQs

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Board of County Commissioners

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1. What is a Commissioner?: A commissioner is the elected county government representative in New Jersey who serves on the county’s main governing body, the Board of County Commissioners.
What Is a Freeholder? (PDF).

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Contact Us

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1. Where can I get a list of county services and which department to contact?: We maintain a list of County Services organized by the title of the service. Please view the links at the top of this Webpage. Telephone Operations County Services (PDF).

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County Park & Zoo

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1. How do I contact the zoo?: Visit our Cape May County Park and Zoo website for contact information. Cape May County Park and Zoo

2. How Do I Get to the Zoo?: Visit our Cape May County Park and Zoo website for directions. Cape May County Park and Zoo Directions

3. How Many Animals Are There at the Zoo?: Visit our Cape May County Park and Zoo website for a list of the animals we currently have. Animal List/Search

4. Is the zoo open?: Open Year Round: 10:00 AM - 3:45 PM
Visit the Cape May County Park and Zoo website for park hours. Cape May County Park and Zoo Hours

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COVID-19 Resolution Questions

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1. When does the County’s resolution prohibiting lodging of new transient guests or seasonal tenants take effect?: It took effect April 7, 2020.

2. Has the County’s resolution prohibiting lodging of new transient guests or seasonal tenants been rescinded?

Resolution 317-20 lifted the lodging restrictions effective as follows:
a. Rentals for a duration of greater than thirty (30) days shall be permitted effective 12:01am, Monday, May 11, 2020;

b. Rentals for a duration of less than thirty (30) days shall be permitted effective 12:01am, Monday, June 1, 2020;

c. Hotels and motels may operate at a capacity of 60% of its full capacity effective 12:01am, Monday, June 1, 2020; and

d. Hotels and motels may operate at full capacity effective 12:01am, Monday, June 22, 2020.

3. My municipality passed a proclamation like the County Resolution but with different restrictions, which should I follow?: The County Resolution is primary, and the municipal proclamation is supplementary. Administrative Order 2020-08 permitted counties and municipalities “to impose additional restrictions in response to COVID-19 on the ability of hotels, motels, guest houses, or private residences, or parts thereof, to accept new transient guests or seasonal tenants,” and further identified the County Director of Emergency Management as the designee responsible for determining whether any hotel, motel, guest house, or private residence is permissibly housing individuals who are “transient guests or seasonal tenants.” The County Director of Emergency Management will make a determination based upon the County Resolution; however, municipal restrictions that supplement and are not contrary to the County Resolution should also be followed.

4. What is the penalty for violating the resolution?: Violating the resolution is a disorderly person offense pursuant to N.J.S.A. Appx. A:9-49 and 50. Individuals found guilty of a violating N.J.S.A. Appx. A:9-49 or 50 are subject to a fine of up to $1,000.00 and six months in jail, at the court’s discretion.

5. Are first responders and/or healthcare workers permitted to be lodged by a hotel, motel, campground, guest house or other transient, seasonal and short-term rental business?: Not at the present time. First responders and healthcare workers are permitted to be lodged by a hotel, motel, campground, guest house or other transient, seasonal or short-term rental business only if the lodging is as a result of their official duties. At present neither the Cape May County Department of Health nor the Cape May County Office of Emergency Management have determined a need for this lodging. Any reservation or agreement for lodging should be accompanied by a letter from the Cape May County Department of Health or Office of Emergency Management confirming the need for this lodging.

6. Am I permitted to take reservations, enter rental agreements and accept deposits for future guests or lessees?: Yes, you are permitted to take any and all actions up to the point of delivering possession of the premises. You are prohibited from lodging (delivering possession of the premises) transient guests or seasonal tenants as defined by County Resolution 250-20.

7. Am I able to perform work to prepare my business for the season?: Yes, you can perform work to prepare your business for the season. County Resolution 250-20 prohibits you from lodging (delivering possession of the premises) transient guests or seasonal tenants.

8. I have a condo that I rent during the summer season and want to allow friends, who want to leave New York City, to come stay for free. Does this violate the County Resolution?: Yes, it violates the Resolution. County Resolution 250-20 prohibits the lodging of transient guests or seasonal tenants, whether they are staying for free or being charged up until the dates May 11, June 1 or June 22 date, as applicable.

9. I am currently displaced from my home due to a fire, am I allowed to secure a short term rental under the County resolution?: The purpose and intent of County Resolution 250-20 is to stop individuals who are not residents of Cape May County from coming into the County at this time. Therefore, if you are a resident of Cape May County and temporarily displaced from your home, you are permitted to secure a short term rental under the resolution. If you are not a resident of Cape May County, it is prohibited by County Resolution 250-20.

10. Are seasonal employees permitted to be lodged in a hotel, motel, campground, guest house or other transient, seasonal and short-term rental business?

No, at the present time they are prohibited from being lodged in a hotel, motel, campground, guest house or other transient, seasonal and short-term rental business. The intent of County Resolution 250-20 is to stop all individuals who are not permanent residents of Cape May County from coming into Cape May County while wecombat the spread of COVID-19. The County’s goal is to rescind this travel restriction as soon as it is no longer detrimental to the health and welfare of our residents.

It is permitted consistent with the dates contained in County Resolution 317-20; specifically:

a. Rentals for a duration of greater than thirty (30) days shall be permitted effective 12:01am, Monday, May 11, 2020;

b. Rentals for a duration of less than thirty (30) days shall be permitted effective 12:01am, Monday, June 1, 2020;

c. Hotels and motels may operate at a capacity of 60% of its full capacity effective 12:01am, Monday, June 1, 2020;

d. Hotels and motels may operate at full capacity effective 12:01am, Monday, June 22, 2020.

11. I am in the Coast Guard and there is no base housing available for me. Will I be able to rent a house when I arrive?: Yes, members of the armed forces are excluded from the prohibition.

12. Do I have to evict transient guests or seasonal tenants who are already here?: No. Resolution 250-20 states that existing guests and tenants should not need to be evicted.

13. Any suggestions on canceling or refund policy?: The New Jersey Senate just introduced S.B. 2345 requiring a refund or credit for transient space reservations when public health emergency or state of emergency is in effect. Further, the County anticipates our business community or property owners would refund any deposits or payments received for a reservation or short-term rental that is cancelled due to the COVID-19-related travel restrictions.

14. Do I have to pay my mercantile license?: You should consult your municipality for direction.

15. If I booked a reservation for a future rental and this resolution still in place, do I need to cancel?: Yes, you should cancel if Resolution 250-20 is still in place on the date you are scheduled to be lodged in a hotel, motel, campground, guest house or other transient, seasonal and short-term rental business.

16. What should I do if I cannot come to Cape May County because of this resolution and they are refusing to return my deposit or other fees?: This is a private legal matter and you should consult with an attorney. You may also file a Consumer Complaint Form with the Cape May County Department of Consumer Affairs.

17. Will the County reimburse me for any lost expenses as a result of this resolution?: No.

18. Do AirBnB or other online booking engine rentals fall under the County Resolution?: Yes.

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COVID-19 Task Force Proposal

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1. Is this the plan to reopen the County?: This is NOT the plan to reopen the County. This is a proposal to the Governor on how and when the County might be reopened. The dates within the proposal are suggested dates to give the Governor specific recommendations to consider. The dates take into consideration the current state of covid-19 trends and projections for when it might be safe to progressively reopen.

2. Can the County do these things without the permission of the Governor?: The Governor has left control of the beaches, boardwalks and rentals to the Counties and Municipalities, subject to the restrictions of the Governor’s Executive Orders and guidance from the Centers for Disease Control. The Governor has taken control of most other businesses and public facilities. Consequently, no County or Town will be able to fully implement a reopening plan without restrictions being lifted by the Governor.

3. How can we reopen when people are still getting sick?: Any reopening of the County will be guided by health care data, Covid-19 trends, and best practices. Important protocols will be in place such as those being followed now with masks and social distancing. And special precautions will be taken to protect Seniors and others who are most vulnerable. Unfortunately, the virus will be with us for some time. We will all need to take these precautions very seriously to dampen the spread and make sure our health care facilities can effectively care for anyone who needs medical help. We have suffered the tragic loss of some of our neighbors and this is hard on our close-knit community. Fortunately, for most people who contract the disease it is unlikely that they will face hospitalization or the risk of dying.

4. What might happen to our economy if we can’t reopen the County?

The Cape May County region is considered the 7th most vulnerable region in the entire United States if faced with a Covid-induced recession according to an analysis by the Brookings Institution from March 17, 2020.

Cape May County consistently generates over $6 billion in direct tourism revenue annually. The County also generates well in excess of $500 million in state sales tax and local use taxes annually. This equates to approximately $1.5 million per day. Of such taxes collected in New Jersey, this figure represents over 10% of the statewide total. Tourism-related businesses created 26,572 direct jobs in Cape May County in 2018, the last year for which compiled data is available. Cape May County outpaces all other counties in the following categories:

Food & Beverage - $1.536 Billion Retail - $1.28 Billion
Recreation - $771.4 Million
Second Home Rentals - $2.196 Billion

The average median household income in Cape May County from 2014-18 was $63,690, according to Census data. The income per capita during that time period was just $38,496. With regard to permanent residents, in a county of under 100,000 people, over 23% of the population is directly employed in retail or food service and accommodation. Nearly every sector of Cape May County’s economy is dependent on the tourist season. Cape May County, given its low per capita income and its utter dependence on tourism, stands in a uniquely vulnerable economic position.

5. So, when will we be open?: As of this writing on May 8, 2020, it is difficult to predict. Much will depend on the decisions of the Governor and the status of Covid-19 trend data. But the Recovery Initiative is in regular communication with the Governor’s Office. Our businesses and governments at all levels are preparing and advocating for a safe, smart and progressive reopening of the County when conditions allow.

6. How do I read the plan?: Review the proposal.

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COVID-19-General Questions

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1. If I’m a customer, employee, or operator of a business, what social distancing guidelines should I follow?

Customers

If you are quarantined or in-home isolation do not leave your home.
If you must leave home to access essential goods, please go at non-peak times. Retail food stores have been encouraged to maintain separate operating hours for senior citizens and other high-risk populations.
You should wear a face covering whenever you leave your home and MUST wear one when shopping at essential retail businesses, entering a restaurant or bar to pick up takeout orders, or when traveling on public transportation.
Keep your visit as brief as possible and go alone if possible.
When shopping and standing in line, please keep six feet between yourself and other customers/staff.
Please do not enter a retail facility if you have symptoms consistent with COVID19 (such as fever or a cough), have been diagnosed with COVID-19, or are undergoing a quarantine for potential exposure to COVID-19.

Employees

If you have symptoms consistent with COVID19 (such as fever or a cough), have been diagnosed with COVID-19, or are undergoing a quarantine for potential exposure to COVID-19, do not report to work.
Must use a face covering. Your employer is required to provide materials for this purpose.
Under Executive Order 107, if your job can be performed from home, you should be performing it at home. Your employer should permit you to do so. If you believe your employer is violating Executive Order 107, please visit https://covid19.nj.gov/violation.
Keep six feet of distance from customers and co-workers in the store.
Please wash your hands with soap and water or alcohol based sanitizer frequently, and particularly after contact with shared public surfaces.

2. What are the requirements for operating businesses?

Requirements for operating businesses owners of buildings used for commercial, industrial, or other enterprises, and of residential buildings with at least 50 units, must implement the following policies at minimum:

Clean and disinfect high-touch areas routinely in accordance with CDC guidelines, particularly in spaces accessible to staff, customers, tenants, or other individuals, particularly following a known or potential exposure;
Maintain current cleaning procedures in all other areas of the facility;
Ensure that the facility has a sufficient number of workers to perform the above protocols effectively.

3. What are additional requirements for bars and resturants?

Restaurants, cafeterias, food courts, bars, etc. that are still permitted to operate must adopt the following policies:

Limit occupancy to 10% of stated maximum capacity;
Ensure 6 feet of distance between workers and customers except at the moment of payment or exchange of goods;
Arrange for contactless pay options, pickup, or delivery wherever possible;
Provide hand sanitizer and wipes to staff and customers;
Frequently sanitize high-touch areas like credit card machines, keypads, and counters;
Require infection control practices such as regular hand washing, coughing and sneezing etiquette, and proper tissue usage;
Place conspicuous signage at entrances and throughout the food business alerting staff and customers to the required 6 feet of distance;
Require workers and customers to wear cloth face coverings, and require workers to wear gloves. A business must provide, at its own expense, these face coverings and gloves for employees. Customers may be exempted if it would inhibit their health, or if under two years of age. If a customer refuses, they must be denied entry, but another method of pickup should be provided.

N.J. restaurants and bars that can open up 2 walls can reopen for indoor dining

Open-air restaurant will be able to resume a limited form of indoor dining, under an order Gov. Phil Murphy signed, as the state grapples with a rise in the spread of COVID-19.

A restaurant that can open up two sides and have at least 50% of the wall space open, then food can be served with restrictions. The loosening of restrictions was possible because having half of a building’s wall space open allows for ample air flow.

Indoor dining at traditional four-walled bars and restaurants will remain closed until the virus case numbers decrease. Outdoor dining, takeout, and delivery are still allowed.

Open-air restaurant restrictions and policies are as follows:

Limit seating to a maximum of 8 customers per table - unless from an immediate family or the same household – and arrange seating to achieve a minimum distance of 6 feet between parties;
Encourage reservations for greater control of customer traffic;
Cordon off any indoor or outdoor dance floors to the public;
Require customers to provide a phone number if making a reservation to facilitate contact tracing;
Consider alternatives to paper/physical menus (whiteboards, electronic menus);
Provide a hand sanitizer station for customers; and
Require customers who wish to enter the indoor portion of the establishment to wear a face covering, unless the customer has a medical reason for not doing so or is a child under two years of age;
Require that groups stay 6 feet apart, even in areas where groups are not assigned seating;
Prohibit smoking in any outdoor areas designated for consumption of food and/or beverages;
Adhere to all other health and safety protocols in DOH Executive Directive No. 20-019.

4. Are there Guidelines Regarding Outdoor Dining?

State of NJ outdoor dining information.

Limit seating to a maximum of 8 customers per table - unless from an immediate family or the same household – and arrange seating to achieve a minimum distance of 6 feet between parties;
Encourage reservations for greater control of customer traffic;
Cordon off any indoor or outdoor dance floors to the public;
Require customers to provide a phone number if making a reservation to facilitate contact tracing;
Consider alternatives to paper/physical menus (whiteboards, electronic menus);
Provide a hand sanitizer station for customers; and
Require customers who wish to enter the indoor portion of the establishment to wear a face covering, unless the customer has a medical reason for not doing so or is a child under two years of age;
Require that groups stay 6 feet apart, even in areas where groups are not assigned seating;
Prohibit smoking in any outdoor areas designated for consumption of food and/or beverages;
Adhere to all other health and safety protocols in DOH Executive Directive No. 20-019.

5. Are there Guidelines for Swimming Pools and Public Recreational Bathing?

Guidelines for Swimming pools and public recreational bathing.

6. Is there Guidance for Visiting beaches and Pools?

The places we visit to swim, play, and relax in water include beaches — swim areas in oceans, lakes, and other natural bodies of water — and pools, water playgrounds, and hot tubs. There is no evidence that SARS-CoV-2, the virus that causes COVID-19, can spread to people through water in these places.

The virus is thought to spread mostly person-to-person, by respiratory droplets released when an infected person coughs, sneezes, or talks. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. The virus might also spread to hands from a contaminated surface and then to the nose, mouth, or possibly eyes. Infected people can spread the virus whether or not they have symptoms.

Fortunately, there are several actions you can take to reduce your risk of getting or spreading the virus when you go to public swim areas, such as beaches, pools, water playgrounds, and hot tubs.

Before you go:

Stay home if you have symptoms of COVID-19, have been diagnosed with COVID-19, are waiting for COVID-19 test results, or were recently exposed to someone with COVID-19.
Check to see if the public swim area, pool, water playground, or hot tub has steps in place to prevent the spread of the virus.
Bring supplies that help you and others stay healthy—for example, a cloth face covering (or two, for each person, in case one gets wet), hand sanitizer with at least 60% alcohol, disinfectant wipes, tissues, and paper towels.

Use social distancing in and out of the water

Whether you’re in or out of the water, stay at least 6 feet away from people you don’t live with.
Avoid crowded swim areas, beaches, pools, water playgrounds, and hot tubs where you cannot stay 6 feet away from others.

Wear cloth-face coverings when you are not in the water

Wear cloth face coverings when you are not in the water.
Do not place a cloth face covering on children younger than 2 years of age or on anyone who has trouble breathing or is unconscious, incapacitated, or otherwise unable to remove the cover without help.
Face coverings are especially important when physical distancing is hard.

Wash hands often and avoid sharing items:

Wash your hands with soap and water for at least 20 seconds, especially before eating or drinking and when you arrive and leave the swim area. If soap and water are not available, use hand sanitizer with at least 60% alcohol and rub until your hands are dry.
Hand sanitizers are not as effective when hands are visibly dirty or greasy, so wipe sand or dirt off before applying it.
Avoid sharing items, such as food, equipment, toys, and supplies, with people who don’t live with you.
If you are not wearing your cloth face covering, make sure to cover coughs and sneezes with a tissue or inside of your elbow, throw the tissue in the trash, and wash your hands immediately, or if soap and water are not available, use hand sanitizer.

7. Are there Guidelines for Public Gatherings?

State of NJ Guidelines for Public Gatherings.

Guidelines for Public Gatherings

8. Are there specific guidelines for Public Pool, Hot tubs and water playgrounds During Covid-19?

The following links provide guidelines for aquatic venues during the COVID-19

Public Recreational Bathing/Swimming Pool FAQ

CDC guidelines on Considerations for Public Pools, Hot Tubs, and Water Playgrounds During COVID-19

9. What social distancing measures can community farmers markets and on-farm retail outlets take to protect the well-being of staff and customers?

Visit the Rutgers Agricultural Experiment Station for information regarding Farm markets and safety guidelines.

Maintaining Social Distancing and Safe Food Handling Practices: Guidance for Farm Markets (Rutgers NJAES)

10. Is there Guidance for Cleaning Rental Properties?

Download Cleaning Guidance for Rentals

Cleaning Guidance for Rental Properties

This document provides guidance on cleaning and disinfecting of properties that house guests temporarily, such as short-term rentals, hotel rooms, ect. It is vital that proper procedures are followed to ensure the protection against COVID-19 for guests and employees.

Cleaning vs. Disinfecting

Cleaning refers to the removal of germs, dirt, and impurities from surfaces. It does not kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
Disinfecting refers to using chemicals, for example, EPA-registered disinfectants, to kill germs on surfaces. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.

Please visit the link below for a list of EPA registered cleaning products.

https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2

Cleaning Hard (Non-porous) Surfaces

If surfaces are dirty, they should be cleaned using a detergent or soap and water prior to disinfection.
For disinfection, most common EPA-registered household disinfectants should be effective. Additionally, unexpired household bleach will be effective against coronaviruses when properly diluted.
Prepare a bleach solution by mixing:
5 tablespoons (1/3 cup) bleach per gallon of water or
4 teaspoons bleach per quart of water
It is crucial to disinfect highly touched areas such as knobs, light switches, handles, ect.

Soft (Porous) Surfaces

For soft (porous) surfaces such as carpeted floors, rugs, and drapes, remove visible contamination if present and clean with appropriate cleaners indicated for use on these surfaces. After cleaning:
If the items can be laundered, launder items in accordance with the manufacturer’s instructions using the warmest appropriate water setting for the items and then dry items completely. Otherwise, use EPA-approved products suitable for that surface.

Electronics

Consider use of wipeable covers for electronics.
If no manufacturer guidance is available, consider the use of alcohol-based wipes or sprays containing at least 70% alcohol to disinfect touch screens. Dry surfaces thoroughly to avoid pooling of liquids.

Linens, Clothing

In order to minimize the possibility of dispersing virus through the air, do not shake dirty laundry.
Wash items as appropriate in accordance with the manufacturer’s instructions. If possible, launder items using the warmest appropriate water setting for the items and dry items completely. Clean and disinfect hampers or other carts for transporting laundry according to guidance above for hard or soft surfaces.

Safety of Cleaning Staff

The risk of exposure to cleaning staff is inherently low. Cleaning staff should wear disposable gloves and gowns for all tasks in the cleaning process, including handling trash.

Additional Resources for Cleaning

https://www.cdc.gov/coronavirus/2019-ncov/community/reopen-guidance.html

https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html

https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/disinfecting-your-home.html

11. What are the requirements related to drivers licenses and Motor Vehicle Commision?

All driver licenses, non-driver IDs, vehicle registrations, inspection stickers, and temporary tags expiring before May 31 have been extended to July 31. Documents expiring in June or July are extended by two months.
In addition, the federal REAL ID requirement has been extended for another year, until October 2021.
Most renewals of driver licenses, non-driver IDs, and registrations -- including some commercial registrations -- can be processed online at NJMVC.gov. Customers can change their address, pay fees, and access other services online as well.

NEW SAFETY PROTOCOLS FOR MVC OPERATIONS

Going forward, everyone who enters the MVC agency will be required to wear a face covering. That includes customers as well as employees. If a customer cannot wear a face covering, MVC will make other arrangements for their transaction.
In order to limit crowds and speed services during the phased reopening, some agencies have been designated as Licensing Centers and some as Vehicle Centers. Lists of Licensing Centers and Vehicle Centers, as well as information on transactions, will be posted soon at NJMVC.gov.
Drop-off and pick-up transactions will be processed starting June 15, but only the following:
At designated Licensing Centers, MVC will be processing and validating permits from driving schools and high schools on a drop-off basis.
At designated Vehicle Centers, MVC will be processing registration and title work from dealers. License plates can also be surrendered by drop-off at these agencies in a designated area.

12. What is Contact Tracing?

Contact tracing, a core disease control measure employed by local and state health department personnel for decades, is a key strategy for preventing further spread of COVID-19. Contact tracing is part of the process of supporting patients with suspected or confirmed infection.

In contact tracing, public health staff work with a patient to help them recall everyone with whom they have had close contact during the time frame while they may have been infectious. If you receive a call from a Health Department contact tracer the purpose is to warn the exposed individuals (contacts) of their potential exposure as rapidly and sensitively as possible. In order to stop the spread of the disease it is important to answer all contact tracer questions accurately and completely.

Contacts are provided with education, information, and support to understand their risk, what they should do to separate themselves from others who are not exposed, monitor themselves for illness, and the possibility that they could spread the infection to others even if they themselves do not feel ill. Being the contact of someone who had close contact with a COVID-19-postive person does not require testing.

For example, if you have a coworker whose family member is a confirmed case, you are not necessarily at risk. Despite coming into contact with the coworker, you did not have close contact with the person who actually has COVID-19.

Contacts are encouraged to stay home and maintain social distance from others (at least 6 feet) until 14 days after their last exposure, in case they also become ill. They should monitor themselves by checking their temperature twice daily and watching for cough or shortness of breath. To the extent possible, public health staff should check in with contacts to make sure they are self-monitoring and have not developed symptoms. Contacts who develop symptoms should promptly isolate themselves and notify public health staff. They should be promptly evaluated for infection and for the need for medical care.

“As the population of Cape May County increases in the summer months, so do the number of individuals being testing for COVID-19. Testing is available to those who need it, but it is important to know when to get tested,” said Kevin Thomas, Health Officer.

It is especially important to get tested if:

You are an essential worker (health care worker, first responder, food service worker, or transit worker)
You were recently in a large crowd where social distancing was hard to maintain
You recently traveled to an area or a state with high COVID-19 infection rates
You have been in close contact with someone who tested positive for COVID-19.

Testing negative does not make an individual exempt from continuing to take preventative measures, such as social distancing, wearing a face covering, and hand hygiene. The average incubation period of COVID-19 is 2-14 days, which is why the recommendation is to self-quarantine for 14 full days, even with a negative COVID-19 test.

13. Wha happens when a Contact Tracer Calls?

Your help is the key to stopping the spread of COVID-19 and protecting your loved ones.

Contact tracers are calling with life-saving information that will keep you, your loved ones, and your community safe and healthy.

When a Cape May County contact tracer calls, it’s because you tested positive for COVID-19 or have been in close contact with someone who has – so it’s critical that you answer the phone.

How Contact Tracers Will Reach Out

Contact tracers will reach out via phone, text message, or letters dropped off at your door. Contact tracers will provide their name, agency, and a phone number.

If you have any doubts about the legitimacy of your conversation with a contact tracer, you may hang up and call your local health department. You should also feel free to request the name and ID of anyone who calls.

What a Contact Tracer Will NOT Ask:

A contact tracer will never ask for your social security number
A contact tracer will never ask for confidential financial information like your bank or credit card number.
A contact tracer will never ask about your immigration status and ICE will not be notified about your location.
The information you share will not be used for the purposes of law enforcement or immigration enforcement in any way.
The information you share will not negatively affect your public charge assessment or be used to deny access to health care or any other essential service.
Your cell phone is never tracked, a GPS location is not followed, and geolocation data is not collected or used.

If someone is requesting personal information covered above, it is likely a scam. You can report these calls online to the New Jersey Division of Consumer Affairs or by calling 973-504-6240.

What a Contact Tracer WILL Ask

To ensure you have the care you need and the support to keep you and your family safe, you may be asked:

To confirm your date of birth, address, or other basic information.
Discuss any symptoms you may have had, whether you were hospitalized, or any underlying health conditions that might put you at greater risk.
Details about your living situation so you can be informed on how to safely self-isolate or self-quarantine.
If you are uninsured, we can give you additional information about free testing and care.
You may also be asked about your job to determine if you are a health care worker or essential worker and therefore must comply with additional safety requirements.

If you tested positive for COVID-19:

A contact tracer will work with you to identify your close contacts - anyone who was within six feet of you for more than 10 minutes starting two days before you first had symptoms.
If you don’t have symptoms, we’ll ask about your activity during the two days before your diagnosis.
We will also ask for the phone numbers of anyone you tell us about, so they can be called and cared for.

Your information is confidential. Your name will not be released to your contacts or your COVID-19 status – that information will only be known to public health officials and our local health departments.

We will encourage you to let your contacts know about your illness, and we will call your contacts to let them know they have been exposed and what steps they should take to protect themselves and their loved ones. But again, we will not tell them your name. If you are staying at home during the isolation period, the contact tracer will discuss any needs you may have and connect you with additional support should you need it.

14. What advisories are in place for entering New Jersey?

The State has issued an updated incoming travel advisory that all individuals entering New Jersey from states with a significant spread of COVID-19 should quarantine for 14-days after leaving that state.

Under the 14-day quarantine travel advisory announced by the Governors of New Jersey, New York and Connecticut, individuals traveling to or returning to New Jersey from states with increasing rates of COVID-19 are advised to self-quarantine for 14 days. This includes travel by train, bus, car, plane and any other method of transportation.

The 14-day quarantine travel advisory applies to travel from certain states identified as those that have a positive COVID-19 test rate higher than 10 per 100,000 residents or have a 10% or higher positivity rate over a seven-day rolling average ("impacted states.").

Follow this link for the current Quarantine Travel Advisory

15. Are there Guidelines for Gyms and Fitness Centers?

Gyms and fitness centers must keep their indoor spaces closed to the public, however they are permitted to offer individualized indoor instruction by appointment only to individuals and their families, caretakers, or romantic partners.

If multiple instructions are taking place at the same time in the same facility, they must take place in separate rooms or be separated by a floor-to-ceiling barrier that complies with all fire code requirements if they take place in the same room.

Gyms and fitness centers must institute the following policies:

Limit total capacity of any outdoor area to a number that ensures that all individuals can remain six feet apart
Close indoor spaces to the public, except when entering or exiting the establishment to access the outdoor area or to use the restroom
Require workers and customers to wear cloth face coverings while in the indoor portion of the premises, except where doing so would inhibit that individual’s health
If a customer refuses to wear a cloth face covering for non-medical reasons, then the business must decline the individual entry into the indoor premises
Limit occupancy in restrooms that remain open to avoid over-crowding and maintain social distancing through signage and, where practicable, the utilization of attendants to monitor capacity
Require frequent sanitization of high-touch areas
Limit the use of equipment rented or otherwise to one person at a time, excluding immediate family members, caretakers, household members, or romantic partners, and sanitize such equipment before and after use

Require reservations, cancellations and prepayments be made via electronic or telephone reservation systems to limit physical interactions

Guidance for Employees

Gyms and fitness centers must implement safety policies for employees that include, but are not limited to:

Require employees with symptoms of COVID-19 be sent home
Require all employees to wear face coverings while indoors, except where doing so would inhibit the individual’s health
Require workers to wear gloves when in contact with customers or goods
Provide all employees with face coverings and gloves free of charge
Provide employees break time for repeated handwashing throughout the workday
Provide sanitization materials, such as hand sanitizer and sanitizing wipes to staff

16. Can I still get married during the Covid-19 pandemic? Are wedding venues open?: Yes, so long as ceremonies and receptions comply with the limits on gatherings and other safety guidelines.

At this time, indoor wedding ceremonies may be held so long as they comply with the limits on gatherings. Weddings, funerals, memorial services, and religious and political activities protected under the First Amendment must be limited to 100 people or 25% of a room’s capacity -- whichever number is lower. All attendees at indoor gatherings must wear face coverings and stay six feet apart.

However, indoor wedding receptions may not be held and indoor wedding venues, indoor catering halls, and indoor banquet halls remain closed in New Jersey.

To save lives and stop the spread of COVID-19, wear a mask, wash your hands, practice social distancing, and stay home if you are sick. Face coverings are required in indoor public spaces and in outdoor public spaces when social distancing is difficult to maintain.

17. Are wedding venues open?: WEDDING CEREMONIES AND VENUES

Outdoor wedding ceremonies and receptions may be held so long as they comply with the limits on outdoor gatherings, which limits events to 500 people at one time, and social distancing must be practiced.

Unfortunately, dance floors at venues are closed due to the high-risk of spreading COVID-19 in these spaces, where many individuals may be in close contact with one another.

Indoor wedding ceremonies may be held so long as they comply with the limits on indoor gatherings, which limits events to 100 people or 25 percent of a room’s capacity, and all attendees are required to wear face coverings and stay six feet apart.

However, to save lives and prevent the further spread of COVID-19, indoor wedding receptions may not be held at this time, and indoor wedding venues, indoor catering halls, and indoor banquet halls remain closed in New Jersey along with all indoor dining.

18. Are face coverings required for staff, students, and visitors in school facilities?

Yes. District staff, students, and visitors are required to wear face coverings except under the following circumstances:

When doing so would inhibit the individual’s health.
When a student is in extreme heat outdoors.
When a student is in water.
If a student’s documented medical condition, or disability as reflected in an Individualized Education Program (IEP), precludes the use of a face covering.
If a student is under the age of two (2), due to the risk of suffocation.
When a student is eating or drinking.
If or when anyone has trouble breathing or is unconscious, is incapacitated, or is otherwise unable to remove the face covering without assistance (e.g., face coverings should not be worn by Pre-K students during nap time).
The student is engaged in high intensity aerobic or anaerobic activities.
During gym and music classes when individuals are in a well-ventilated location and able to maintain a physical distance of six feet apart (see number 2 below).
When wearing a face covering creates an unsafe condition in which to operate equipment or execute a task (for example, students operating machinery in which face coverings may get caught).

19. Are students required to wear face coverings during specials/electives such as music/choir or physical education?: Face coverings may be removed during physical education or music classes, provided individuals are in a well-ventilated location and able to maintain a physical distance of six feet apart. Vigorous exercise, as well as music and choir classes in a confined space (e.g., indoors) may contribute to transmission of COVID-19 and should be limited. Consider conducting such activities in an area with greater ventilation or air exchange (e.g., outdoors). When students are not singing or playing an instrument that requires the use of their mouth, they should wear a face covering in music class (unless class is outdoors and distance can be maintained).

20. Who is responsible for supplying face coverings and other supplies to staff and students?: Face coverings may be provided by the student’s family/guardian and can be included as part of the back to school supplies list provided to families/guardians prior to the start of school year. Schools should provide extra disposable face coverings for students who need them (e.g. students who forget or misplace their face coverings) and should provide face coverings for students that are experiencing financial hardship and are unable to afford them to the greatest extent possible.

21. Who should be notified if the district cannot acquire the necessary health and safety supplies needed for reopening?: Districts should provide (in addition to normal supplies) any additional supplies/materials necessary for staff to do their jobs. For example, teaching staff, nursing staff, food service professionals, etc., should be provided with gloves, as necessary.

22. Is an enhanced level of PPE needed for school nurses and/or other staff who work more closely with students?: The Road Back (p. 25-27) advises that special consideration should be given to protect staff members, such as school nurses, custodians, and some special education teachers, paraprofessionals and services providers, who will be in close contact with students or handle waste materials. As a resource, the Department’s guidance also refers to the Massachusetts Department of Elementary and Secondary Education’s memo regarding Guidance on Required Safety Supplies for Re-opening Schools, which provides additional information on the quantity and type of PPE materials for such staff members.

23. How long should a face mask be used before it is replaced?: Based on updated reopening standards from the Department of Education, all students and staff are required to wear face coverings. Cloth face coverings are different than surgical face masks (which could also be worn but which are in short supply and should generally be reserved for healthcare workers). Cloth face coverings should be washed at the end of every day (sooner if they become wet or soiled). Single use disposable face masks should be changed daily unless they become damp or soiled, in this case they should be replaced immediately.

24. Can staff and/or students wear face shields instead of face coverings?: Currently, the CDC does not recommend use of face shields as a substitute for face coverings. Therefore, they may not be used to satisfy face covering requirements. However, they may be an option for students with medical or other challenges that preclude the use of face coverings. If face shields are used without a mask, they should wrap around the sides of the wearer’s face and extend to below the chin.

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Covid-Daily Activities

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1. What do I need to know if I decide to go out?

Banner image with people wearing masks in a store, at a restaurant, and outside.

What you need to know

In general, the more closely you interact with others and the longer that interaction, the higher the risk of COVID-19 spread.
If you decide to engage in public activities, continue to protect yourself by practicing everyday preventive actions.
Keep these items on hand when venturing out: a face mask, tissues, and a hand sanitizer with at least 60% alcohol, if possible.

Should you go out? Learn what factors to consider before you head out.

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Crest Haven Nursing & Rehabilitation Center

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1. What is included under Crest Haven Nursing and Rehabilitation Center's daily fees?: Crest Haven Nursing and Rehabilitation Centers’ basic fees cover bedroom accommodations, all meals and snacks, 24-hour skilled nursing and certified nurse aide care, satellite television, laundry, all activities. Amenities such as a hair dresser can be provided at an additional low cost. Please call our Admissions Office at 609-465-1260 to discuss our fee schedule with your specific needs in mind.

2. Does Crest Haven accept Medicare, Medicaid, and other insurance plans?: Crest Haven accepts Medicare, Medicaid and other options to cover the cost of room and board, contracted physician specialists, rehabilitative services and most medications. Since the scope of Medicare, Medicaid and private insurance coverage is particular to each individual, it is best to discuss your specific benefits coverage with our Admissions Office at 609- 465-6823.

3. How will Crest Haven accommodate my specific dietary needs and preferences?: Whenever possible, Crest Haven will make every attempt to accommodate personal dietary preferences so long as they are reasonable and can be handled in our kitchen. Happily, our reputation for dining excellence precedes us and our varied menus satisfy our residents. Each diet is carefully selected according to the needs of each resident on arrival to the facility. The needs may change over time and will be adjusted accordingly.

4. How will I know if my loved one is getting good care and enough attention from the staff?: Crest Haven Nursing and Rehabilitation Center has an established a solid reputation for providing outstanding care and service. We pride ourselves on maintaining a safe, clean, nurturing environment for all of our residents. Moreover, our excellent Activities Team focus is to keep your loved one as involved, motivated, and aware as possible. You are always welcome to speak with our nursing or social work team about your loved one’s needs directly.

5. What are your visiting hours?: Our open-door policy enables you to check on your loved one during normal visiting hours from 8 a.m. to 8 p.m. daily.

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Division of Veterans Services

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1. What are the various VA Compensation programs?

For information on the various programs, please visit https://www.benefits.va.gov/COMPENSATION/types-compensation.asp

2. How do I submit a disabilty claim with the VA?: To submit a disability claim, please visit https://www.va.gov/disability/how-to-file-claim/

3. What are the most common forms that I need for a disability claim?

VA Form 21-526EZ - https://www.va.gov/find-forms/?q=VA+Form+21-526EZ

VA Form 21-4138 - https://www.va.gov/find-forms/?q=VA+Form+21-4138

VA Form 21-4142 - https://www.va.gov/find-forms/?q=VA+Form+21-4142

4. How do I apply for a VA pension?: To apply for a VA pension, please visit https://www.va.gov/pension/how-to-apply/

5. What are the most common forms that I need to apply for a VA pension?

VA Form 21P-527EZ - https://www.va.gov/find-forms/?q=21P-527EZ

VA Form 21P-0969 - https://www.va.gov/find-forms/?q=21P-0969

VA Form 21P-8416 - https://www.va.gov/find-forms/?q=21P-8416

6. How do I apply for VA healthcare?: To apply for VA healthcare, please visit https://www.va.gov/health-care/how-to-apply/

7. What are the most common forms that I need to apply for VA healthcare?

VHA Form 10-10EZ (new enrollment) - https://www.va.gov/find-forms/?q=10-10EZ

VHA Form 10-10EZR (re-enrollment) - https://www.va.gov/find-forms/?q=10-10EZR

8. How do I apply for Aid and Attendance?: To apply for aid and attendance, please visit https://www.va.gov/pension/aid-attendance-housebound/

9. What are the most common forms that I need to apply for aid and attendance?: VA Form 21-2680 - https://www.va.gov/find-forms/?q=21-2680

10. How do I request a copy of my Discharge paperwork?: To request a copy of your discharge paperwork, please visit Request Military Service Records | National Archives

11. What are the most common forms that I need to request a copy of my discharge paperwork?

https://www.archives.gov/veterans/military-service-records/standard-form-180.html

12. How Do I Request Military Awards and Decorations?

To request military awards and decorations, please visit https://www.archives.gov/veterans/replace-medals#cwc

13. How do I add/remove dependents to/from my claim?: To add or remove dependents from your claim, please visit https://benefits.va.gov/compensation/add-dependents.asp

14. What are the most common forms that I need to add/remove dependents from my claim?: VA Form 21-686c - https://www.va.gov/find-forms/?q=21-686c

15. How do I submit for Surviving Spouse and Dependents benefits?: To submit for surviving spouse and dependent benefits, please visit https://www.va.gov/disability/dependency-indemnity-compensation/ and VA Survivors Pension | Veterans Affairs

16. What are the most common forms that I need to submit for surviving spouse and dependent's benefits?

VA Form 21P-534EZ - https://www.va.gov/find-forms/?q=21P-534EZ

VA Form 21P-0969 - https://www.va.gov/find-forms/?q=21P-0969

VA Form 21P-8416 - https://www.va.gov/find-forms/?q=21P-8416

17. Can I check on my parents VA benefits and applications?: To check on your parent's VA benefits and applications, you will need an Authorization to Disclose Personal Information to a Third Party. For this you will need to complete VA Form 21-0845 - https://www.va.gov/find-forms/?q=21-0845

18. How do I submit for burial allowance?

To submit for a burial allowance, please visit https://www.va.gov/burials-memorials/veterans-burial-allowance/

19. What are the most common forms that I need for a burial allowance?: Please visit https://www.va.gov/find-forms/?q=21P-530

20. How do I sign up for Direct Deposit with the VA?: VBA Form 24-0296 is no longer valid and cannot be used. In order to sign up Direct Deposit, you must either call the VA at 1-800-827-1000 or visit the nearest VA Regional Office in person.

21. How does the VA determine my overall Disability Rating Percentage?: To see how the VA determines your disability rating percentage, please visit Benefit Rates - Compensation (va.gov)

22. How do I attain a NJ Property Tax Reduction?

To apply for a NJ property tax reduction, please visit https://www.state.nj.us/treasury/taxation/lpt/lpt-veterans.shtml

23. What are the most common forms that I need to apply for a NJ property tax reduction?: https://www.state.nj.us/treasury/taxation/pdf/other_forms/lpt/vss.pdf

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Economic Resources & Capital Planning

Show All Answers

1. Does the County have any loan programs for businesses?: Cape May County does not provide loans to businesses, but works closely with a number of agencies who do! Loan Programs for Businesses

2. I need to find a location for my business... Where do I start?: Call the Office of Economic Resources and Capital Planning. We will provide you with contacts at your local planning and zoning offices to determine what you will need to do to get your business up and running! If you are considering constructing a new facility, be sure to contact the Cape May County Planning Department to obtain information on soils, wetlands, and flood zone information, too! Cape May County Planning Department

3. I think I might need an environmental permit for my business... Can you help?: Yes! Environmental permits from the New Jersey Department of Environmental Protection are often required if you're constructing a new facility, adding onto your existing facility, or are operating certain types of equipment. The New Jersey Small Business Environmental Assistance Program can help (and it's free!)!!! Contact the Small Business Environmental Ombudsman for help in figuring out what permits you need and how to go about getting them! Contact Joe Constance, Small Business Ombudsman, at 609-777-0885 or via the New Jersey Commerce website. New Jersey Commerce Website

4. What do I need to do to start a business?: There are a number of things that you will need in order to start a successful business. Starting a Business

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Fare-Free Transportation

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1. What is Fare-Free Transportation?: The Cape May County Fare-Free Transportation Program provides daily modified fixed-route, subscription, and demand-responsive bus transportation.

2. Who is eligible to ride Fare-Free Transportation?: Cape May County provides free transportation to senior citizens, disabled residents, veterans, individuals of low-income and general residents living in Cape May County.

3. How do I use Fare-Free Transportation?: Riders must have an identification card to use the Fare-Free vehicles. Please call the office at 609-889-3700. A call-taker will ask you the necessary information and assign you a ridership ID number (your card will be mailed to you). Please have this number handy every time you call Fare-Free to make an appointment.

4. What services are available to me?: Transportation is provided for almost any purpose as long as we travel to your location and we have room on the vehicle. Some purposes include dialysis; physical, speech, and occupational therapy; non-emergency medical appointments; employment; nutritional sites; personal business (bank, hairdresser, etc.); and shopping.

5. Do you provide transportation to facilities/doctors outside of Cape May County?: Yes. We do go to medical facilities outside of Cape May County. Please refer to schedules to find the days, times, and areas or you may call our office at 609-889-3700 for this information. Service Schedules (PDF)

6. Do I need a reservation and if so, how do I make one?: No. Reservations are not required to ride the modified fixed-route buses. Check the time schedules and routes for your area and stand on any corner of the route. Riders may get off and on at any corner along the route and are encouraged to use these buses for more than just shopping. All the buses reverse the route for the return trip--check times for when the bus leaves the shopping areas. If you are unable to access the route due to a disability, please call our reservation number to make arrangements for the bus to pick you up at your location.

Reservations are required for the subscription and demand-response services. To make an appointment please call the office at 609-889-3700 between 8 a.m. and 4:30 p.m. at least 3 days in advance of your appointment. However if you are making a reservation to Philadelphia or Delaware you must make your appointment 2 weeks in advance.

Please check the Door-to-Door Service Schedules for your town to get the times and days the Fare-Free vehicles travel to the area of your appointment. Service Schedules (PDF)

7. What if I am in a wheelchair?: Our vehicles are equipped with a lift and tie-down securements for the wheelchairs. Wheelchairs must be inspected by our safety officer before a reservation can be made.

If you have a "scooter" you will be required to transfer to a seat once you have been placed in the vehicle. "Scooters" can only be secured so they will not move in transport, however, we have no way to secure you as a rider unless you transfer to a seat.

Please notify the call-taker when making your appointment that you have a wheelchair.

8. What if I need to change or cancel my reservations?: If your plans change after you have scheduled a ride and you find you will not be needing Fare-Free, please be sure to call 609-889-3700 and cancel your ride. Do not wait until the driver gets there. You can call in a cancellation at any time during normal business hours, 8 a.m. to 4:30 p.m. or after hours by leaving a message on the answering machine.

Frequent or continual no-shows (cancellations without notice) will result in the discontinuation of all service.

If you need to make a change to a scheduled ride,address change, number of people going, etc., this can be done by calling the office prior to the driver getting to your home. Please have your identification card number handy; this will make changes easier.

9. Will I get to my appointment on time?: Your pickup time is scheduled the day before your appointment. This allows us to prepare the most efficient route for each driver to follow. You may verify your pickup time the day before between the hours of 3 to 4:30 p.m.

Please be ready when the driver arrives, this helps keep the driver on schedule, and get everyone to their destinations on time. If the unexpected should occur, we will make every attempt to contact you as soon as possible.

10. What if there is bad weather?: Trips may be cancelled, when this happens we will make every attempt to inform you either by telephone, radio messages, or local television messages.

We recognize that during time of bad weather, you may wish to cancel. Please call us as soon as possible if you choose to do so. We will take every precaution to your safety. Please remember if your street is flooded or impassable due to inclement weather, we will need to reschedule your trip.

We are aware that if you are a dialysis patient your needs are different. Stay in touch with the dialysis unit and follow instructions. Please keep your emergency radios on hand.

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General

Show All Answers

1. Where are the public boat ramps?: View the Boater's Guide to Cape May County for a list of marinas including a map, map of the harbors, map of boat ramps and map of the yacht clubs.
Boater's Guide to Cape May County (PDF)

2. How do I find the County Court House?: The County Court House is located at:
9 North Main Street (Route 9)
Cape May Court House, NJ
08210
From the Garden State Parkway traveling South take Exit 11 (milepost 11) then right at light on Crest Haven Rd. to Route 9. Left at the light on Rt 9, Court House is approximately 1/2 mile South on the right hand side.

3. What is a Commissioner?: A Commissioner is the elected county government representative in New Jersey who serves on the county’s main governing body, the Board of County Commissioners.
What Is a Freeholder? (PDF).

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Prescription Drug Card

Show All Answers

1. What is the Cape May County Discount Health Services Program?: The Cape May County Discount Health Services Program helps to lower the cost of prescription medications, eyeglasses, nutritional supplements, diabetic supplies, LASIK eye surgery, hearing aids, and teeth whitening. Covered services are accessed through the Cape May County RX Card.

2. Where can I get a Cape May County Rx Card?: Rx Cards are available at the Department of Health at 6 Moore Road, Cape May Court House 08210 and at libraries within the county. You have two options to print a card online. You can print the Cape May County Discount Health Services Program brochure and cut out the card, or you can create you own card on the Prescription Drug Card page.

3. Who can use a Cape May County Rx Card?: Anyone can use the card – there are no application forms, no claim forms to file, and there are no membership exclusions. The Cape May County Rx Card is not insurance and can only be used alone, not in conjunction with any other plan. The program was launched to help the uninsured residents of Cape May County afford their prescription medications. However, people with insurance can also use the Rx Card on medications that their plan does not cover.

4. How is the program administered and who can I contact with questions on program benefits?: The program is a national discount program administered through UNA Networks of America. It is funded by pharmaceutical companies and participating pharmacies. In addition, certain private companies have partnered with UNA Networks of America to offer low-cost options on other covered health services. The Cape May County Department of Health has an agreement with UNA Networks of America to offer these discounts for Cape May County residents.
If you have questions about the benefits available through the Discount Health Services Program, call the UNA Networks of America customer service number, toll-free at 1-877-321-6755. The Cape May County Department of Health does not have details on the specific program benefits and costs.

5. What if I don’t have access to the internet?: Many of the programs and services offered by UNA Networks of America are accessed through the internet. All county libraries have free internet access and are available for your use.

6. How does the prescription drug program work?: Simply take the Cape May County RX Card to a participating pharmacy along with a prescription from your physician to receive the discount.

7. How can I find out what the discount will be?: You can look up the cost of a prescription medication using the Rx Card online. Please search the Medication Pricing.

8. How can I find out what pharmacies are participating?: Look on the back of the Rx Card to see a partial list of national participating pharmacies. Many independent pharmacies are also participating. You can call your pharmacy to ask if they are participating or you can check on a specific pharmacy online by visiting the Pharmacy Locator.

9. Can the Rx Card be used out of County or by out of County residents?: Yes, although the card is offered primarily for Cape May County residents, anyone can use the card. The program is coordinated through United Networks of America and is active in many places in the United States. Check with a pharmacy in the area you are interested in to make sure they are participating. You can also check for out-of-county participating pharmacies online.

10. Are all medications covered and how much is the discount?

Most medications are covered, but you can check online or with your pharmacy to find out what the price would be on your specific medication. The average savings on prescription medications is 30%, but may be as high as 75% on some medications. Over-the-counter medications are unfortunately not covered.

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Public Works/County Engineer

Show All Answers

1. How do I get to your office when coming from another area?: Visit our administration building directions page to find directions to the Cape May County administration building from the North, Northwest, and the South. Administration Building Directions

2. How much will it cost for a road opening permit?: View our road opening permit for a list of fees. Road Opening Permit (PDF)

3. When is it necessary to obtain a County road opening permit?: Visit our road opening permits page for a list when a permit is required. Road Opening Permits

4. Who do I contact to report flooding on a county road?

To report flooding on a county road please call Cape May County Engineering at 609-465-1035, between the hours of 8:30 a.m. to 4:30 p.m., Monday through Friday.

If you feel the flooding may cause a hazardous situation you can call after hours and on week ends, 609-368-4591.

5. Who do I contact when large vehicles vibrate my home because of utility digs?: When this problem occurs on a county road you can call the Cape May County Engineering Department at 609-465-1035 between the hours of 8:30 a.m. to 4:30 p.m., Monday through Friday.

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Rutgers Cooperative Extension

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1. Where can I find a 4-H club and Youth Development programs?: If you are looking to becoming involved in 4-H club and youth development programs you will want to visit the Cape May County 4-H Foundation website. Cape May County 4-H Foundation

2. Where can I get information on parenting, human development, food safety, nutrition and personal finance?: The Family and Community Health Sciences Department has extensive research-based resources on a number of topics in human development and nutrition. You can contact us at 609-465-5115.

3. Where can I have a specific insect problem or plant disorder diagnosed?: Rutgers Cooperative Extension operates a Plant Diagnostic Laboratory at Rutgers University in New Brunswick, New Jersey. Plant and insect samples can be sent directly to the laboratory for expert diagnosis by University staff. A small fee applies to this service.

During the Spring of 2002, Rutgers Cooperative Extension of Cape May County will begin the "Cape May Master Gardener Program". This Spring, local residents will be able to speak to trained Master Gardener volunteers about resource conservation and horticulture in Cape May. Contact 609-465-5115 for information about becoming a "Cape May Master Gardener". Plant Diagnostic Laboratory

4. Where can I obtain a soil test?: A soil test can be obtained through Rutgers Cooperative Extension of Cape May County; however, the actual analysis is performed at the Rutgers University Soil Testing Laboratory in New Brunswick, New Jersey. Rutgers Cooperative Extension of Cape May County is located at:
355 Courthouse/S Dennis Road
Cape May Court House, New Jersey 08210-1601

Contact 609-465-5115 for more information. Rutgers University Soil Testing Laboratory

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Sheriff's Office

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1. How do I become an Officer with the Cape May County Sheriff's Office?: The two types of Law Enforcement positions available within the Sheriff's Office are Sheriff's Officer and Correctional Police Officer.

To be eligible for either position, you must first file a LAW ENFORCEMENT SERIES APPLICATION (LEE - Law Enforcement Entry Examination) with the New Jersey Civil Service Commission to take the examination for these positions.

For more information please click the link which will take you to the NJ Civil Service Commission website.
New Jersey Civil Service Commission

2. Can I obtain an agency uniform patch?: Agency patch requests must be made in person or by writing. The request must include your full name and contact information as well as a brief explanation of the reason for request. Requests are approved on a case by case basis and may only be honored if the patches are available.

3. What is the procedure for obtaining a background check?

The Cape May County Sheriff's Office does not do Police Background Checks by telephone, fax or e-mail. All requests must be sent via US Postal Service with a return self addressed stamped envelope and a signed copy of the subjects records release form included.

Send to:
Cape May County Sheriff's Office
4 Moore Road, DN-301
Cape May Court House, NJ 08210

ATTN: I.D. Unit

4. CIVIL - Are you a tenant of a property that is in foreclosure?: Tenants cannot be evicted solely because the property where they live is in foreclosure or has been foreclosed. Go to our Sheriff's Sales Procedure page for information.

5. JAIL - What are the visiting hours for the Correctional Center?: The Cape May County Correctional Center has upgraded our online visitation program. As of May 10, 2016 we use Securus Technologies for our Online Inmate Visitation Services. Be sure to read the Rules and Instructions posted on the Correctional Center Visitation Page before coming to the Correctional Center.

Remote Online Visitation hours will be from 8:00 a.m. to 9:00 p.m., 7 days a week. There will be no visits scheduled from 6:00 p.m. to 7:00 p.m.. Each inmate in general population is allowed up to 3 online visits per day. Go to our Visitation Page for more information on how to schedule an ONLINE visitation.

Face to face visiting is longer conducted at the Cape May County Correctional Center. Visitation will be done by video terminals at the Correctional Center. Go to our Visitation Page for more information on hours and scheduling of an ONSITE visitation.

Visitation is by appointment only for both online and on site.
Cape May County Sheriff's Office.

6. JAIL - How do I find out the bail / release status of an inmate?: To find out the bail status or condition of release on any inmate that is currently incarcerated in the Cape May County Correctional Center, view the Currently Incarcerated Inmates page of this website. This website is updated daily. If the person you are looking for is not listed, you may call the Sheriff's Correctional Division Jail Records at (609) 465-1233 for more information.

7. JAIL - What is the address to send a letter to an inmate?: You can send a letter to an inmate at the following address:

Cape May County Correctional Center
C/O Inmate (John Doe)
# 4 Moore Road DN-501
Cape May Court House, NJ 08210

Please note: Mail to an inmate must be letters only. Do not send cash, checks, stamps or pictures, etc. All mail is screened and these items will be removed and not forwarded to the inmate. Items will be discarded and not returned to sender.

Money Orders for Commissary accounts are no longer accepted. Please see the new process for putting money into an inmates commissary account.

Cape May County Sheriff's website.

8. JAIL - How do I put money into an inmate's commissary account?: Depositing of money into an inmate's commissary account is done electronically. Go to the Commissary page for detailed information on how to use the electronic system. We no longer accept Money Orders.
Inmate Deposits.

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State of Emergency Information

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1. What is a State of Emergency?: The Governor declares a State of Emergency when he/she believes a disaster has occurred or may be imminent that is severe enough to require state aid to supplement local resources in preventing or alleviating damages, loss, hardship or suffering. This declaration authorizes the Governor to speed state agency assistance to communities in need. It enables him to make resources immediately available to rescue, evacuate, shelter, provide essential commodities (i.e., heating fuel, food, etc.) and quell disturbances in affected localities. It may also position the state to seek federal assistance when the scope of the event exceeds the state's resources.

2. Does a State of Emergency declaration direct citizens to take any particular action?: No. The declaration empowers the New Jersey Office of Emergency Management (NJOEM) to act on behalf of the Governor to employ the resources and assets of state, local and private agencies to provide immediate assistance to localities. Typically, the New Jersey State Police, National Guard, and departments of Environmental Protection, Transportation and Health are called upon rather quickly to respond to the event, and other departments are added as needed.

After the Governor issues the declaration, NJOEM puts the State Emergency Operations Plan into effect. It may also activate the State Emergency Operations Center to full 24-hour staffing to coordinate and direct state response and recovery operations. In addition, NJOEM may call on a number of private agencies such as the American Red Cross, the Salvation Army, and the Voluntary Organizations Active in Disaster (VOAD) network to fulfill critical missions. The Radio Amateur Civil Emergency Service (RACES) often provides backup emergency communications and the Civil Air Patrol may assist in search and rescue missions.

3. Does a State of Emergency mean you aren't allowed to go anywhere or do anything until it's lifted?: The Governor's declaration does not normally restrict citizen movements or activities. The state may limit access to affected areas due to concerns for public safety but will notify the public of these restrictions. If it is necessary to impose vehicular or personal movement restrictions, the New Jersey Office of Emergency Management will alert the public using all available means, including, but not limited to: the Emergency Alert System, urgent press releases, DOT highway signs, law enforcement teletypes, etc. Every effort will be made by New Jersey Office of Emergency Management (NJOEM) to facilitate safe passage for utility, health care and emergency services workers whose presence is necessary for public safety or in response to the emergency.

4. How long does a State of Emergency remain in effect?: The Governor will rescind the State of Emergency when it is no longer needed to provide necessary support to localities or until the threat of impending danger from the event has passed.

5. Does a declaration of emergency bar the sale or provision of goods and services?: The Governor's declaration does not address restrictions on the sale or provision of goods or services. However, your locality may enact restrictions under their local emergency declaration. We recommend that you contact your local government for any specific information.

6. Is it an employer's responsibility to pay employees who cannot get to work during a State of Emergency?: The Governor's declaration does not mandate administrative policies for individual businesses or address workplace situations in which employees are unable to travel. Businesses must address hours of operation and compensation on an individual basis. Once a federal disaster is declared, employees unable to work may be eligible for unemployment assistance.

7. Are all state offices closed during a State of Emergency?: The Governor's declaration does not automatically close state offices. Should it be necessary due to conditions experienced during the emergency to scale back or close state offices, the Governor will make an announcement to his/her Cabinet and through the media, similar to what is done during a snow storm.

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Superintendent of Schools

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1. Having an issue at/with your school?: If you are having an issue at or with your school district, please contact the schools principal first, then the schools superintendent. If this is issue is unable to be resolved the problem must be presented to the school board at their monthly meeting. If this issue is still unresolved, please contact our office at 609-465-1281

2. Where do I find information regarding school closures?: If you are looking for information regarding school closures please go to your districts websites for the most up to date information.

3. Whom do I contact regarding Teacher Certification?: Contact Rachel Raffaele at the County Superintendent's Office, can answer all your questions regarding certification. She can be reached by calling 609-465-1282.

4. Where can I get an application to become a substitute teacher?: Substitute teacher packets are obtained from your local district's board of education office. These packets are then filled out by the potential employee and returned to that school district. If you have questions once you've obtained your packet, contact the school district, or Rachel Raffaele at 609-465-1282.

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Surrogate

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1. How do I get started with an estate matter?: The person that is named in the Last Will and Testament as Executor, or wishes to be appointed to represent the Estate, will bring a certified copy of the death certificate and the original Will. While the Surrogate can begin the paperwork anytime after death, probate cannot be completed until the eleventh day after the date of death and with original documents. Please contact the Surrogate's Office at (609) 463-6666 for further information.

2. Do all wills have to be probated?: No. Jointly held assets belong to the survivor and will pass to the survivor without the need for probate. If no assets are in decedent's name alone, it may not be necessary to probate.

3. Do my survivors have to pay inheritance tax?: There is no New Jersey inheritance tax for surviving spouse, children, grandchildren, grandparents, adopted children and stepchildren for an inheritance less than $675,000.

4. Must I engage an attorney to probate a Will?: Usually, no; however, depending upon the value of the estate, the complexity of the assets, and if there is a "contest" among the heirs, it may advisable to secure the advice of a New Jersey attorney.

5. Does the State of New Jersey take my assets if I die without a will?: Not usually. If you die with or without a will, and have any next of kin, regardless of degree of kinship, the State of New Jersey does not receive your estate but your next of kin receives the assets.

6. What do I need to bring to the Surrogate Court to handle an estate?: We will require the original Will, certified death certificate, an ability to pay our fee (we do accept credit card payments), a list of the names and addresses of the heirs at law and picture identification of the applicant. Please note that we cannot accept a "copy" of a Will; we must have the original document.

7. Is it expensive to probate a Will?: No. The cost to probate a 2-page Will is $100. Additional Short Certificates cost $5.00.

8. What happens if I do not have a Will?: The Surrogate Court will issue Letters of Administration. However, depending upon the size of the estate, and the relationship to the decedent, an Affidavit of Spouse may be granted for estates valued at less than $50,000 and an Affidavit of Next of Kin (with the consent of the other heirs) for estates valued at less than $20,000. The Affidavits cost less then a general administration. If it is a larger estate, then the Surrogate can issue Letters of Administration by appointing a person to handle the estate. In those cases, a bond may be required to guarantee the proper handling of the administration.

9. Where should I keep my original Will?: First, only an original Will can be admitted to probate by the Surrogate Court. Accordingly, the original Will should be kept in a safe place, usually a safe deposit box in a bank or in a secure, fireproof box at home. It is important that the Executor knows where you keep this original document. If an original Will is not found, there is a presumption that the person died intestate and the family will have to prove that a copy of the Will should be probated in Superior Court.

10. Can I change my Will by writing on it?: Please don't write on an original will. The Surrogate cannot admit into probate an original will that has any cross outs or marks on it that change the content of the will. The proper way to make changes to a will is to execute a "codicil" or execute a new will. If there are any delineations on an original will that change the content, the Surrogate may not allow the will to be probated without an adjudication by the Superior Court.

11. How do I adopt my new spouse's childen?: It is best to consult with a New Jersey attorney to assist with adoptions. The simple answer, however, is that, a verified complaint for adoption must be filed with the Surrogate along with proper background checks, a home study if ordered and the approval of the biological parents. Please contact the Surrogate Court or a New Jersey attorney for more information.

12. My grandmother wrote her last wishes on an envelope before she died. Is this considered a Will?: Yes, the short answer is that it could be considered a Will. The Surrogate Court and /or the Superior Court will determine whether the document is a valid Will by a variety of factual circumstances. If the original paper is signed by your grandmother, witnessed and notarized, it will by admitted to probate by the Surrogate. If the document is in your grandmother's handwriting and signed by her a Judge of the Superior Court may determine that the writing is a "holographic will' and should be admitted to probate. If it is not signed, the Superior Court will require additional proofs and testimony to make sure the writing accurately sets forth your grandmother's intent and wishes. In theses cases you may need the services of a New Jersey attorney to prepare the necessary pleadings and you may have to appear in Superior Court and give testimony relevant to that document and the handwriting. If the Judge of the Superior Court is satisfied with your testimony, he may authorize that paper writing to be admitted for probate.

13. What does escheat mean?: If you die intestate, with absolutely no next of kin, your net estate will then escheat to the State of New Jersey.

14. Is there a way to find out if the State of New Jersey has money that I may be entitled to?: Yes. The State of New Jersey provides a website at www.unclaimedproperty.nj.gov where you can search for unclaimed property that may be in the name of a deceased relative. The Surrogate may be able to provide the documentation you need to send to the State to get the money.

15. I have a special needs child. How do I become their guardian when they turn 18 years old?: The Surrogate will help you get the forms needed to apply to the Superior Court for guardianship. You will have to get doctor(s) certification(s) and file an Order to Show Cause. An Order to Show Cause packet for guardianship can be found on this web site in the forms section. Please contact the Surrogate Court for assistance.

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Youth Services

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1. How do I contact you?: The Shelter is staffed 24 hours a day and can be contacted by calling 609-465-5045.

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Zoo-Camp

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1. How do I register for Zoo Camp?: You may register online or contact the Education Department at 609-465-6832.

2. Is there a waiting list for Zoo Camp?: Yes, summer zoo camp sessions fill up quickly. We encourage you register as quickly as possible. However if the session you are interested is full we would be happy to put you on awaiting list.

3. Can I register for just one or two days of camp?: Camp is designed to be a full week experience. If you are unable to attend a full week, camp is still full cost.

4. Can my children be in the same session even if they are different ages?: No, unfortunately each week and each session is specifically tailored toward a certain age group. Our age restrictions ensure that we focus on appropriate subject matter and activities.

5. Can I stay with the camp?: Unfortunately, as much as we would love to have you participate, our space is limited and camp is for children only.

6. Who is running the camp?: The Education Department hires and trains four seasonal camp counselors. Each counselor goes through background and drug testing; as well as CPR and First Aid Certification training. Counselors have a background in animal care, child care, education, natural sciences, and or environmental studies.

7. Can my camper bring a friend or a family member to zoo camp?: No,unfortunately only pre-registered campers can attend. If you know anyone interested in Zoo Camp please tell them to contact our Education Department prior to the start of camp.

8. My child has special needs, will they receive one-on-one care?: The Cape May County Park and Zoo tries to meet the needs of as many children as possible. Our zoo camp program is geared for children to engage in group activities that include “live” animal interaction, as well as interaction with children of the same age group. We do not have trained staff or have extra personnel available for children with special needs. Please contact the Education Department before the start of camp about your special needs child to discuss any concerns and to see if Zoo Camp is an appropriate environment for your child.

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